Support

There is no ticket system and no account to sign into. Email goes straight to the person who built the apps.

Please say which app you're using and, if something looks wrong, what device you're on. Most replies go out within two days.

Common questions

How do I move my practice log to a new phone?

Export it from the app, send the file to yourself, and open it on the new device. The log lives only on your device — there is no cloud account holding a copy, so an export is the only way to carry it across.

I paid for Full Studio and it isn't unlocked.

Use Restore Purchases in the app first — that re-checks your Apple ID and is usually all it takes, especially on a new device. If it still doesn't unlock, email the address above and mention the Apple ID region you purchased in.

Is my practice data sent anywhere?

No. Repetitions and time are stored on your own device. Nothing is uploaded, and there is no account, advertising identifier, microphone or camera access. See the privacy policy.

Can I use these apps with students?

Yes. They're built for teachers and learners of all ages, and collect no personal information from anyone. There's no registration step to get through.

Something is wrong with a fingering or an exercise.

Please write in. Corrections from players are taken seriously and go into the next update — say which note, which instrument, and what you expected.

Requests

Feature requests are welcome and genuinely read. The apps are deliberately small, so not everything gets added, but every request is considered.

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